Preferred Paint & Body Shop at 2510 Springhill Road, Tallahassee
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Contacts
- Phone: +1 850-575-7352
- Address: 2510 Springhill Road, Tallahassee, FL 32305
- Types: Establishment Car repair
Reviews of Preferred Paint & Body Shop
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5Richard HarryPosted at Apr, 04 2019My overall impression of Preferred Paint & Body is that they are honest, take pride in the quality of their work, and value customer satisfaction. Unfortunately, these qualities seem increasingly hard to find in the business world. First, they willingly took over the onerous task of wrangling with my insurance company in order to get them to cover the cost of repairs (several adjustments and supplemental checks were needed in addition to the original lowball estimate I was initially given). Second, they found and used OEM glass to replace the broken window in our CRV; we were getting repairs done after a break-in, and our insurance company was working hard to push us into accepting cheaper aftermarket replacement parts. After dealing with the stress of having our car vandalized, arguing with various representatives of the corporate nightmare that is a nationwide billion-dollar insurance company about why it's wrong for them to avoid their obligations to paying customers felt totally disenchanting. Preferred not only took over this negotiation process (with which, admittedly, they have far more experience), but further, they came across as genuinely invested in fighting for the individual. I didn't have to do any work or explaining; they assessed the situation and completely understood that a principle of fairness was at stake. What wonderful business ethics! Lastly, they made sure that the repairs were of high quality: our car needed a pinstripe repainted; this is sometimes difficult, but they managed to seek out a specialist. We've all heard horror stories about repair shops that do slapdash jobs. My wife and I had to wait patiently for Preferred to complete the job, but it was done right and well worth it. Our car may be a few years old, but we're not rich and it is still a 'new car' to us, having purchased it as 'certified used' from a dealership just this Fall. I highly recommend Preferred Paint and Body Shop.
Photos of Preferred Paint & Body Shop
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